By Dr. Annie I. Antón and Gurleen Kaur
Erik Sherman’s September 4, 2008, BNET blog post, Privacy Policies are Great — for PhDs, analyzes the readability of common Internet privacy policies including Google, Microsoft and Yahoo. His study supports the findings, published by ThePrivacyPlace.Org researchers in IEEE Security & Privacy. Our studies showed that privacy policies are inaccessible to the very end-users they are intended to inform.
Last month, ThePrivacyPlace published an empirical study in IEEE Transactions on Engineering Management that reveals that users perceive traditional, paragraph-form policies to be more secure than other policy representations, but that user-comprehension of paragraph-form policies is poor in comparison to other policy representations.